Returns & Exchanges

At RingConn, we want to ensure you are completely satisfied with your smart ring experience by offering a hassle-free 30-day return and exchange policy. If your device isn't the perfect fit for your lifestyle or finger, you can return it in its original condition for a full refund or a size replacement.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Place the RingConn smart ring, charging case, and all original accessories back into the original packaging to ensure the item is protected during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking receipt.

4

Inspection and Refund

Once our warehouse receives and inspects your device for any damage, we will process your refund or ship out your new size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing